At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
The Benefit OPS Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.ntain these standards.
Key Roles and Responsibilities :
Sound knowledge of country corporate benefits & Statutory Benefits of Taiwan including operational activities.
Expertise in the administration of Defined Contribution and Defined Benefit pension plans within the country .
Proficiency in managing the statutory benefits applicable in the country.
Understanding of the processing related to salary benefits, corporate benefits, and allowances applicable in the company.
Group Long Term Disability Income Insurance -Payment & Booking for payment and cost allocation; Prepare insurance premium calculation data and subscriber data to vendor.
Prepare insurance premium calculation data and subscriber data to vendor.
Survivor Benefit Plan -Budget PO creation and monthly payment, booking for cost allocation, Upload employee salary related information to pension system.
Feedback to inquiries from HR and employee for compensation and equity related including stock award related, DRS related, forfeiture letter and etc.
CGMJ/CBNA accounting, mobility accounting related including reclass for tax reserve and director expense.
Booking for expat/former expat income/National Tax/1st Provisional/2nd Provisional tax payment.
For equity payment, proceed population check before payment/send payment data and booking data to Payroll team/send payment detail to region.
Send commuting fee data related to employee route change requests, retirement, and reinstatement to Payroll Inc. for settlement.
EIB submission and get CEMP approval.
For SBP and GLTD insurance process, Employee data management in Nissay (pension management vendor) website.
Daily workday report downloads.
Ensures that the processes are performed in accordance with set procedures and in compliance with the corporate governance. Accountable for ensuring processes are performed in accordance with agreed procedures while meeting all accuracy, timeliness, satisfaction and NPS metrics.
Actively participates in and delivers on actions from huddles and team meetings.
Escalates issues to the Manager/Team leaders and resolves issues to closure using the global incident reporting process while ensuring all stakeholders are kept regularly informed of progress to closure.
About the role...
永聯重視公司文化與跨領域發展,隨著業務快速拓展,HR 團隊致力於提供各部門專業、敏捷的人才解決方案,並有效拓展至海外據點。團隊成員來自建築、營建、金融、資訊與物流等領域,展現高度跨域整合與創新能力,持續打造「智慧化物流基礎設施」,顛覆傳統倉儲,實踐產業轉型。
因此,我們正尋找一位對薪酬福利(C&B)制度及HR數位化流程充滿熱情且具實務經驗的夥伴,協助優化薪酬架構、參與年度人力預算規劃,並支援海外據點的制度落地與跨國專案推進。這將是一個結合策略、制度與數位轉型的關鍵角色,以確保我們能永續提供專業且高效的人才策略。
What you will do...
1.處理薪酬福利作業,包括每月薪資發放、調薪、獎金等相關流程
2.蒐集薪酬市場薪酬資料,進行競爭力分析
3.編列與追蹤人力成本年度預算,進行預測與差異分析
4.協助HR系統、表單與流程的數位化規劃與執行
5.建置與優化HR數據報表,提升資料視覺化與分析效率
6.支援海外據點之薪酬制度彙整、分析與專案執行
7.協助跨國C&B或HR系統專案的執行與溝通協調
Who you are...
1.高度主動並具備成長心態,能獨立作業並承擔責任,面對挑戰時能獨立思考並迅速行動。
2.優秀的人際溝通與協調能力,並擅長跨部門溝通與中英文協作。
3.具邏輯思維、分析能力。
What skills do you need...
1.具備3年以上人資實務經驗,熟悉C&B相關作業與預算流程
2.熟悉勞基法、薪資福利制度
3.對HR數位化、系統導入或流程優化有高度興趣並具實務參與經驗
4.具備預算編列、人力成本分析經驗
5.熟悉Excel(含樞紐分析/公式)、具Power BI 或流程設計工具使用經驗者佳
6.有支援海外或跨區域C&B/HR專案實務經驗者加分
7.能以英文進行專業書信往來、資料撰寫與會議簡報
✓ Manage end-to-end recruitment processes, ensuring the right talent is hired for key roles.
✓ Develop and implement employer branding strategies to attract and retain top talent.
✓ Design comprehensive training programs aligned with business objectives and employee growth.
✓ Conduct training needs assessments and coordinate internal and external learning activities.
✓ Oversee performance management processes, coaching managers to deliver effective feedback.
✓ Analyze employee engagement data to improve workplace culture and development initiatives.
✓ Design and maintain competitive compensation structures and incentive programs.
✓ Conduct market salary benchmarking and update compensation policies accordingly.
✓ Act as an HR business partner, advising on policies, talent planning and succession.
✓ Handle employee relations matters to foster a positive and compliant work environment.
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: HR Payroll Specialist
- Key Responsibilities:
• Oversee daily payroll operations, focusing on Taiwan's daily worker payroll.
• Manage payroll compliance activities, including annual tax and insurance payments and filings.
• Support SOX compliance documentation for all processes.
• Partner on process improvement and project initiatives.
• Co-work with payroll vendors to ensure successful payroll operations, including monthly payroll calculation for over 500 employees.
• Fulfill internal and external reporting requirements.
• Work with various departments on cross-functional priorities.
• Ensure positive employee experience for all payroll-related inquiries.
- Basic Qualifications:
• Familiarity with Taiwan's IIT policies and labor laws.
• High attention to detail with a focus on accuracy and strong internal controls.
• Unquestionable ethical standards and the ability to provide customer service across different company levels.
• Excellent collaboration skills.
- Preferred Qualifications:
• Bachelor's degree minimum.
• Experience in managing large-scale(500+ employee) payroll processes.
• Excellent written and oral communication skills in English and Chinese.
• Proficiency in Microsoft Excel and global mainstream accounting and HR systems.
Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.
Join Gorilla Technology – Where Innovation Meets Impact!
We are looking for an HR Generalist to support day-to-day HR operations. This role plays a key part in ensuring payroll accuracy, benefits execution, policy compliance, and providing general employee support. You will also assist with recruitment coordination on an as-needed basis.
Key Responsibilities:
1. HR Operations & Employee Services
• Manage full employee lifecycle processes including onboarding, offboarding, and internal movements
• Maintain accurate and up-to-date HRIS records and personnel files
• Respond to employee inquiries regarding compensation, benefits, attendance, and leave
• Coordinate employee welfare programs (e.g., annual health checks, staff activities)
2. Compensation & Benefits
• Perform monthly payroll calculations and ensure legal and internal policy compliance
• Administer labor insurance, national health insurance, and pension fund contributions
• Manage group insurance plans, including enrollments and claims assistance
3. Compliance & Project Support
• Assist in maintaining HR processes in compliance with labor laws and internal requirements
• Support internal audits and statutory reporting documentation
• Provide employee-related information as required to support business or project needs
4. Talent Acquisition Support (Partial)
• Provide administrative support for recruitment activities such as resume screening and interview coordination, based on team needs and priorities
**To ensure your application is processed quickly and securely, please apply only via our career portal using the link below:
https://gorillatech.bamboohr.com/careers/95?source=aWQ9MTM%3D
1. 負責全台門市與總部員工的薪資計算與發放,確保準時且準確無誤
2. 管理員工出勤、加班、請假等數據,整合薪資系統資料(有飛騰薪資系統經驗者優先考慮)
3. 協助年度薪資調整、年終獎金發放與績效獎金核算
4. 確保薪資相關作業符合政府勞動法令與公司內部政策
5. 回應員工有關薪資、保險、扣繳稅額等問題
6. 與會計、財務部門合作,處理薪資帳務與報稅資料
1. Responsible for payroll calculation and distribution for all retail stores and office employees across Taiwan, ensuring accuracy and timely processing.
2. Manage employee attendance, overtime, and leave records; consolidate data into the payroll system.(with Soarcloud payroll system experience is preferred)
3. Assist with annual salary reviews, year-end bonus disbursement, and performance-based incentive calculations.
4. Ensure payroll operations are compliant with local labor laws and internal company policies.
5. Respond to employee inquiries regarding salary, insurance, and tax deductions.
6. Collaborate with accounting and finance teams on payroll accounting, reconciliation, and tax filings.