At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
The Benefit OPS Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.ntain these standards.
Key Roles and Responsibilities :
Sound knowledge of country corporate benefits & Statutory Benefits of Taiwan including operational activities.
Expertise in the administration of Defined Contribution and Defined Benefit pension plans within the country .
Proficiency in managing the statutory benefits applicable in the country.
Understanding of the processing related to salary benefits, corporate benefits, and allowances applicable in the company.
Group Long Term Disability Income Insurance -Payment & Booking for payment and cost allocation; Prepare insurance premium calculation data and subscriber data to vendor.
Prepare insurance premium calculation data and subscriber data to vendor.
Survivor Benefit Plan -Budget PO creation and monthly payment, booking for cost allocation, Upload employee salary related information to pension system.
Feedback to inquiries from HR and employee for compensation and equity related including stock award related, DRS related, forfeiture letter and etc.
CGMJ/CBNA accounting, mobility accounting related including reclass for tax reserve and director expense.
Booking for expat/former expat income/National Tax/1st Provisional/2nd Provisional tax payment.
For equity payment, proceed population check before payment/send payment data and booking data to Payroll team/send payment detail to region.
Send commuting fee data related to employee route change requests, retirement, and reinstatement to Payroll Inc. for settlement.
EIB submission and get CEMP approval.
For SBP and GLTD insurance process, Employee data management in Nissay (pension management vendor) website.
Daily workday report downloads.
Ensures that the processes are performed in accordance with set procedures and in compliance with the corporate governance. Accountable for ensuring processes are performed in accordance with agreed procedures while meeting all accuracy, timeliness, satisfaction and NPS metrics.
Actively participates in and delivers on actions from huddles and team meetings.
Escalates issues to the Manager/Team leaders and resolves issues to closure using the global incident reporting process while ensuring all stakeholders are kept regularly informed of progress to closure.
《Job Scope》
• Global learning resources platform enhancement by design and collaboration
• AI/ Digital Transformation Learning Effectiveness Driving
• Synergize Global training / learning resources
• Accelerate digital learning resources implementation
• Global Training Committee coordination
• Training Program Design and Implementation
• Assist Delta Annual Report/ ESG/ DJSI Learning & Development related content
• Assigned Projects
《Personality & Competency》
• Learning agility
• Logical Thinking
• Good listening & expression
• AQ
• Hands-on
• Good team player
※職稱與職級會依人選資歷核定
工作範疇 / 責任:
• 協助撰寫職缺及職缺發布
• 透過各種渠道(如招募網站、社交媒體、推薦及其他招募平台)尋找和篩選潛在候選人的履歷
• 進行電話/視訊面試篩選候選人
• 與銷售總監緊密合作,了解其人才需求並制定有效的招募策略
• 協助人力資源經理制定、規劃和實施人力資源策略和計劃
• 管理和維護招募和行政系統及數據庫
• 參加公司的品牌活動,並在招募會和校園招募中代表公司
• 協助和參與組織公司活動和員工社交活動
• 維護辦公環境,包括辦公設備和用品,訂購文具及其他雜務
Job Scope / Responsibilities:
• Assist with job postings and job descriptions writing
• Source and screen resume of potential candidates through various channels such as job boards, social media, referrals, and other recruitment platforms
• Conduct phone and/or video interviews to pre-screen candidates
• Profiling candidates and presenting them to Sales Director
• Work closely with Sales Director to understand their talent needs and developing effective recruitment strategies
• Assist HR Manager to develop, plan and implement HR strategies and initiatives
• Manage and maintain recruitment and administrative systems and database
• Participate in company’s branding activities and represent the company in job fairs and campus recruitment
• Assisting and participating in organizing company events and staff social activities
• Upkeep of office environment, including office equipment and supplies, ordering of stationery and other miscellaneous tasks
要求:
• 至少1-2年經驗招募者或類似職位的經驗
• 人力資源、商業管理或相關領域的文憑/學士學位
• 具備良好的溝通和人際交往能力,能有效地與不同文化的人互動
• 具備靈活性和積極度
• 能夠同時管理多項任務
• 對獵頭及招募有熱忱
• 熟練操作Microsoft Office
• 優秀的團隊協作能力,結果導向及「可行」的態度
• 優先考慮能立即上班者
Requirements:
• Minimum 1-2 years’ experience in Talent Acquisition or similar role
• Diploma / Bachelor’s degree in Human Resource, Business Administration or related field
• Strong communication and interpersonal skills, with the ability to interact effectively with people from different levels and cultures
• Flexibility and a sense of urgency
• Ability to manage multiple tasks simultaneously
• Driven and passionate for head-hunting and placing candidates
• Good computer skills in Microsoft Office suite
• Great team-player, result-oriented and a ‘Can-do’ attitude
• Immediate availability is highly preferred
福利:
• 每月招募獎金
• 年假、醫療和保險保障
• 參加培訓研討會和會議的旅行機會
• 升遷制度透明
Benefits:
• Monthly recruitment bonus
• Annual leave, medical and insurance coverage
• Travel opportunities for training workshops and conferences
• Career progression opportunity
想了解更多,歡迎瀏覽我們的官網和IG社群:
官網: https://salesworksgroup.com/tw/
IG: salesworkstaiwan
104報導:https://blog.104.com.tw/salesworks-business-work/?jobsource=AD_550999_
【請至:https://jrg.avature.net/en_US/careers/JobDetail/PNC-Staffing-Specialist/1892,我們將以這邊收到的履歷為主】
Recruitment Planning & Execution for Operations (40%)
• Plan, execute, and optimize recruitment strategies for operations
• Develop and maintain multiple recruitment channels (e.g., 104, 1111, 小雞上工)
• Build and sustain partnerships with schools and government institutions for talent pipelines
• Provide guidance and tools to enhance recruitment skills of operational managers
Reporting & Tracking (20%)
• Generate monthly reports to ensure the implementation of recruitment plan on track and provide advice and suggestions when necessary.
• Report and evaluate the utilization of referral bonus program to ensure the practice is effective.
• Provide the cost and benefit analysis for recruitment channels/ activities and projects on monthly, quarterly or yearly basis.
• Support additional reporting as required.
Project Planning & Management (40%)
• Design and implement recruitment-related projects (e.g., job ads refresh, hiring events, skill training)
• Enhance employer branding to strengthen talent attraction and recruitment effectiveness
• Build a long-term recruitment blueprint for operations, driving continuous process improvement
• Participate in cross-functional projects by providing HR expertise and supporting project execution
[General Responsibilities]
1. Independently design and lead employee training programs aligned with organizational goals and core competencies; collaborate with business units to conduct needs analysis and evaluate learning effectiveness.
2. Develop and manage digital learning solutions, including overseeing content strategy, production, and continual optimization of multimedia learning materials.
3. Streamline and improve training operations and logistics processes, including vendor management, and resource planning.
4. Drive and contribute to cross-functional HR initiatives, serving as a key partner in talent development projects, process improvements, or internal capability development.
[Job Requirements]
1. 3–5 years of relevant work experience in HR, L&D, or corporate training, with proven experience in independently managing training programs or digital learning projects.
2. Proficient in video editing tools (e.g., Premiere); familiarity with e-learning tools (e.g., Articulate 360) is a strong plus.
3. Upper-intermediate or above English proficiency in listening, speaking, reading, and writing (TOEIC 800+ or equivalent is recommended).
4. Excellent communication and cross-functional collaboration skills; proactive, adaptable, and open to sharing and continuous learning.