• Go-to support person under Business Department on track to becoming Sales /
Project Manager depending on the performance.
• Support the interaction with new and existing customers by phone and email.
• Communicate with vendors / suppliers based primarily in the United States.
• Process inquiries, quotations, purchase orders and data entry.
• Follow up with clients on their projects.
• Interact with internal teams to meet the needs of the clients.
• Maintain the utmost accuracy of all work performed.
• Other administrative & sales support duties as assigned.
Introduction to the job
Do you like challenges and do you want to work in a fast pacing supply chain environment to support some of the biggest semiconductor companies worldwide? Are you familiar with Logistics Operations and like to managing urgent demands on a daily basis?
If this sounds like you and if you have a strong customer oriented mindset, here is your mission.
Role and responsibilities
For our Global Operations Center in Taiwan we are searching for Supply Chain Professionals. You fulfill the demand of our customers for spare parts and tools for their maintenance activities on some of the most complex machines in the right quantity and at the right time & cost.
Time is of the essence to ensure a seamless production of our customers without interruptions on our machines.
-Handling of urgent material requests from worldwide customers in a rolling 24/7 shift system with the right customer focus, while meeting all milestones related to communication and execution
-Monitoring of worldwide shipments
-Ability to resolve complex issues and drive improvements to further optimize processes
-Ability to support escalations and provide communication proposals for review
-Constructive and reliable communication with worldwide stakeholders from all departments within ASML
-This position requires shift work.
Education and Experience
Bachelor's Degree in related subject i.e. Supply Chain Management, Information Science, Engineering etc. preferred
-Minimum 1 year of relevant experience in an international company, semiconductor industry is preferred
-A tactical thinker with strong interpersonal and communication skills
-Analytical thinking and ability to organize and prioritize workload
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues.
There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
-Stress-resistant; act under high pressure
-Flexible; willing to go the extra mile for the customer
-Excellent professional communication in English, written and oral
-Drive for results; does not stop until solution has been found, even when obstacles arise
-Team player
-Change management competencies
-Convincing, pro-active and “can do” mentality
-Cultural awareness
-Experience with ERP system(s), SAP R/3 knowledge preferred
-Ability to prioritize
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
1.Process sales orders, Pl, data entry through Oracle system.
2.Keep track all order’s ETD and work closely with Logistic and PMC to avoid any shipment delays.
3.Assist key accounts on daily operations.
4.Provide latest product information and technical updates to assigned accounts.
5.Assist customer for RMA process if needed.
6.General office documentation works.
7.Other duties as assigned.
**Must be careful and detailed at work.
1. 操作鼎新ERP系統含基本資料建立、全球採購單及訂單成立、系統進貨及出貨
2. 報關及出貨文件製作
3. 物流費用審核及支付申請
4. 庫存管理含每月海內外庫存核對及季度/半年度/年度盤點作業
5. 三角貿易換單作業
6. 銀行押匯作業含開狀申請及聯繫往來銀行送交LC或DP文件
7. 與各部門、海外分公司及外部廠商溝通協調
8. 全球進出口或三角貿易排船及往來倉庫聯繫
9. 全球保稅倉庫聯繫及庫存管理
10. 供應鏈廠商管理含詢比議價、付款條件談判及合約簽訂
11. 其他主管交辦事項
邏輯清晰掌握不同交易模式下物流、文件流、金流和信息流
1. Operate the Digiwin ERP system, including setting up basic data, creating global purchase orders and sales orders, and managing system-based goods receipt and shipment.
2. Prepare customs declaration and shipment documents.
3. Audit logistics costs and submit payment applications.
4. Manage inventory, including monthly domestic and international inventory reconciliation and quarterly/half-yearly/annual stocktaking operations.
5. Handle triangular trade order switching operations.
6. Manage bank collection operations, including applying for letters of credit (LC) and liaising with correspondent banks to submit LC or DP documents.
7. Communicate and coordinate with various departments, overseas branches, and external vendors.
8. Schedule global import/export or triangular trade shipping and liaise with relevant warehouses.
9. Liaise with global bonded warehouses and manage inventory.
10. Manage supply chain vendors, including price inquiries, negotiations on payment terms, and contract signing.
11. Handle other tasks assigned by supervisors.
Maintain a clear understanding of logistics, document flow, cash flow, and information flow under different transaction models.
I. Order Fulfillment
1. Forecast management
2. Order keyin on ERP system and review the material status and production plan
3. Delivery & Shipping arrangement
II. Logistics / Customer Services
1. Freight Quotation on Air / Sea / Rail / Truck
2. Provided the relatd shipping documention/data & tracking the delivey schedule
3. AR management
4. serve the customer inquiry
5. Sample Deliery
6. RMA process
7. EOL review & proces check the data provided by MC then review it with Sales and reply for action
III. Others:
1. Weekly / Monthly Report
2. Reimbursement Application
3. Support for Sales & PL & RD