The HR & Administrative Specialist is responsible for supporting the day-to-day operations of human resources and office administration. This role ensures smooth HR processes, efficient administrative support, and a positive work environment for all employees.
1. Human Resources (HR)
Support the full employee lifecycle, including recruitment, onboarding, employee engagement, and offboarding.
Assist with job postings, candidate screening, interview coordination, and reference checks.
Maintain accurate and up-to-date employee records in HR systems.
Coordinate and assist in training programs.
Participate in organizing employee engagement and team-building activities.
Ensure compliance with labor laws and internal HR policies.
Support HR reports and analytics as required.
2. Administration & Office Management
Handle general administrative duties including office supplies, equipment maintenance, and vendor management.
Coordinate office logistics such as facility management and mail distribution.
Support management with travel arrangements, expense claims, and event organization.
Manage contracts and invoices related to office services (e.g., cleaning, IT, courier).
Assist in planning and executing company events, meetings, and welfare activities.
Ensure the office environment is safe, organized, and efficient.
Liaise with internal departments and external partners for administrative support needs.
1.具HR Full Function 的專業及執行人力資源選、用、育、留等實務經驗。
2.具人資專案企劃規劃、各部門溝通與推動各項管理企劃專案(包含用人、培訓、勞資、差勤等)。
3.熟悉人資相關法令,具勞資關係維護經驗佳。
4.人資管理辦法、規章制度設立及人資作業流程優化。
5.其他主管交辦事項。
薪資將依個人學歷、經歷及專業能力做為核薪依據。
我們正在尋找,願意向世界提供精緻服務的每一個您!
對於數字敏感性高,能精算各單位的績效,台灣及APAC海外薪酬經驗豐富。
• Develop and provide necessary reports, researches and analysis upon the needs of the company’s strategic goals to meet the management requirements.
• Assist the C&B Director to plan, design, evaluate and implement HR-related projects to align with HR key KPI.
• Review market data and assist to build up the comprehensive salary structure for overseas employees.
• Analysis and propose the comprehensive package for international assignment case with tax simulation and other calculations upon requirement.
• Supervise the operation and related matter for expatriates and global assignees to ensure for a smooth assignment process.
• Monitor, manage, problem solving and feedback seeking on local and overseas payroll system. Continuous development and improvisation for the effectiveness and efficiency of the system.
• 負責管理報告的蒐集、規劃、分析現況與產出,配合集團海內外經營策略發展需求
• 協助主管規劃、設計、評估、執行 HR專案並達成 KPI目標
• 分析市場情資,協助集團海外薪資結構布局
• 針對海外派駐人員包含海外稅務,分析並提出完整薪酬提案與其他計算服務
• 監督全球派駐與外籍人員的派駐流程並提高效率
• 持續優化總部與海外的薪酬系統,透過監管、提出解決方案與建議
Qualification
•At least 10 years HR professional experience including 3 years in leader experience
•Familiar with Microsoft office
•Good command of spoken and written in English
•Overseas HR experience or assuming regional / multinational / HQ HR role is a plus
• 海外人資與跨國人資背景加分
Capability
•Wide Knowledge of human resource practice
•Able to work independently with minimum supervision
•Strong planning & organization skills
•Strong communicator, team player and can work under high pressure
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: HR Payroll Specialist
- Key Responsibilities:
• Oversee daily payroll operations, focusing on Taiwan's daily worker payroll.
• Manage payroll compliance activities, including annual tax and insurance payments and filings.
• Support SOX compliance documentation for all processes.
• Partner on process improvement and project initiatives.
• Co-work with payroll vendors to ensure successful payroll operations, including monthly payroll calculation for over 500 employees.
• Fulfill internal and external reporting requirements.
• Work with various departments on cross-functional priorities.
• Ensure positive employee experience for all payroll-related inquiries.
- Basic Qualifications:
• Familiarity with Taiwan's IIT policies and labor laws.
• High attention to detail with a focus on accuracy and strong internal controls.
• Unquestionable ethical standards and the ability to provide customer service across different company levels.
• Excellent collaboration skills.
- Preferred Qualifications:
• Bachelor's degree minimum.
• Experience in managing large-scale(500+ employee) payroll processes.
• Excellent written and oral communication skills in English and Chinese.
• Proficiency in Microsoft Excel and global mainstream accounting and HR systems.
Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Things to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.
Position Summary / 職務概要:
As a Senior HR Officer, you will act as a strategic partner to management and employees, driving people initiatives that support organizational growth, foster a high-performance culture, and enhance employee engagement across the company.
身為 資深人力資源管理師,您將作為公司與員工間的策略夥伴,推動各項人資策略與制度,協助組織成長、強化高績效文化,並提升整體員工的投入度與幸福感。
Your Profile / 任職條件:
1. Bachelor's degree or above in Human Resources, Business Administration, or a related field.
具人力資源、企業管理或相關科系之學士以上學歷。
2. 5+ years of relevant HR experience in HR operations, talent management, or organizational development (preferably in international or fast-paced environments).
五年以上人資經驗,熟悉人資營運、人才管理或組織發展(具外商或快速成長產業經驗尤佳)。
3. Strong interpersonal and stakeholder management skills; able to build trust and influence across all levels.
具備良好的人際互動與利害關係人管理能力,能跨部門溝通並建立信任。
4. Good organizational, analytical, and problem-solving abilities with attention to detail and strategic thinking.
具備組織力、分析力與策略性思維。
5. Resilient, adaptable, and capable of managing multiple priorities in a dynamic environment.
抗壓性強,能在變動環境中同時處理多項任務。
6. Fluent in both written and spoken Chinese and English.
中英文聽說讀寫流利。
Key Responsibilities / 工作職責:
1. Talent Acquisition & Employer Branding / 招募與雇主品牌
-Lead end-to-end recruitment and workforce planning aligned with business objectives.
-Partner with hiring managers to define talent needs, assess candidates, and ensure a positive candidate experience.
-Strengthen CDWE's employer brand through recruitment marketing and university partnerships.
主導端對端的招募流程與人力規劃,確保人力策略符合公司目標。與用人主管合作界定職缺需求、評估候選人,並確保良好的應徵體驗。同時推動雇主品牌活動與校園合作,提升企業吸引力。
2. Employee Relations & Engagement / 員工關係與參與
-Serve as a trusted HR advisor to managers and employees on employee relations matters.
-Promote a positive, inclusive, and high-trust workplace culture.
-Design and implement engagement programs and internal communication initiatives.
提供專業的人資建議,協助主管與員工妥善處理勞動關係事宜。推廣開放、包容且互信的工作氛圍,規劃與執行員工參與與內部溝通活動。
3. Learning & Development / 學習與發展
-Identify organizational and individual learning needs through performance insights and business goals.
-Design, implement, and evaluate training programs that drive capability building, leadership development, and career growth.
-Oversee onboarding and continuous learning programs to support long-term talent retention.
根據績效回饋與業務目標,分析公司與個人的學習需求,設計並執行訓練計畫,提升能力與領導力發展。負責新進同仁訓練及持續學習規劃,強化人才留任。
4. Performance & Talent Management / 績效與人才管理
-Manage and continuously improve performance management and talent review processes.
-Partner with management to align performance outcomes with development and succession planning.
-Support leadership teams in identifying and nurturing key talent.
負責並優化績效與人才盤點流程,協助主管將績效結果與發展計畫、接班規劃連結。支持領導團隊辨識與培育關鍵人才。
5. Policy, Compliance & HR Projects / 政策、法遵與人資專案
-Ensure HR policies and practices comply with the Labor Standards Act and internal governance.
-Drive HR process improvement, system implementation, and digital transformation initiatives.
-Participate in organizational development or change management projects.
確保人資政策與制度符合勞動法令及公司治理規範。推動流程改善、人資系統導入與數位轉型相關專案,並參與組織發展與變革管理。
【Responsibilities】
1. Talent Acquisition
• Manage the end-to-end recruitment process to ensure the right talent is hired.
• Partner with hiring managers and external vendors to strengthen workforce planning.
• Manage recruitment channels and optimize sourcing strategies to ensure a strong candidate pipeline.
• Drive the company's recruitment coordination framework, ensuring timely monthly hiring reviews, accurate headcount planning, and clear tracking of candidate progress at every stage.
• Continuously improve recruitment strategies and processes to support business growth.
2. Learning & Development
• Design and deliver training programs, including talent and leadership development initiatives.
• Enhance and implement onboarding and orientation programs to improve employee integration.
3. HR Projects & Support
• Contribute to local HR projects and initiatives to enhance organizational effectiveness and employee engagement.