✓ Manage end-to-end recruitment processes, ensuring the right talent is hired for key roles.
✓ Develop and implement employer branding strategies to attract and retain top talent.
✓ Design comprehensive training programs aligned with business objectives and employee growth.
✓ Conduct training needs assessments and coordinate internal and external learning activities.
✓ Oversee performance management processes, coaching managers to deliver effective feedback.
✓ Analyze employee engagement data to improve workplace culture and development initiatives.
✓ Design and maintain competitive compensation structures and incentive programs.
✓ Conduct market salary benchmarking and update compensation policies accordingly.
✓ Act as an HR business partner, advising on policies, talent planning and succession.
✓ Handle employee relations matters to foster a positive and compliant work environment.
Company Introduction:
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Senior Manager, Payroll
What You Will Do:
1. Management of all daily payroll operational activities, with a focus on TW payroll operations.
2. Manage the Payroll compliance activities like payments and filings of Annual taxes and Insurances.
3. Maintain SOX process compliant documents of all processes with an eye for audit next year.
4. Partner with HQ Payroll on Process improvement and Project initiatives.
5. Manage external regulatory and statutory compliance - Ensure each countries’ payroll policies and guidelines are up to date across all entities.
6. Manage outsourced payroll services and own Payroll related processes by collaborating closely with the vendor.
7. Deliver internal and external reporting requirements.
8. Collaborate with various departments on cross-functional priorities.
9. Provide Delightful employee experience on all payroll related inquiries.
Basic Qualifications
1. Be familiar with TW IIT policies and labor laws.
2. Knowledge of payroll accounting and account reconciliation and related analyses and reviews of payroll actuals
3. High attention to details with focus on accuracy and good internal controls
4. Unquestionable ethical standards and ability to provide customer service across different levels in the company.
5. Excellent collaboration skills
Preferred Qualifications:
1. Bachelor’s degree holder at the minimum
2. Excellent written and oral communication skills in English and Chinese
3. Proficient in Microsoft Excel and in global mainstream accounting and HR systems.
4. Experience with TW and other countries’ payroll operation is a plus.
Recruitment Process
• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. • We are proud to offer equal opportunities for all applicants.
1. Manage and lead TWN site HR partners to provide excellent HR support to business leaders for aligning the business development with Corp HR strategy.
2. Ensure the organizational stability and administrative efficiency, such as attendance management, payroll, insurance, performance management, policies and processes management, training programs & training system management, employee relationship management, and compliance initiatives.
3. Work collaboratively with cross functional departments, executive management, overseas HR and related stakeholders in achieving organizational goals.
4. Conduct Talent acquisition activities, including HC planning, budgeting, candidates selection and staffing process.
5. In alignment with Corp HR to manage TWN sites Performance Management Project, New Hire On-boarding project, as well as to coordinate the annual benefits enrollment process and global initiatives.
6. Contribute the benchmarking activities and benefits survey input, collaborate with Corp HR and finance teams for data analysis, budgeting, and forecasting requirements.
7. Plan and implement university collaboration programs, including internships, research partnerships, academic industry cooperation and academic exchanges.
8. Lead and oversee daily operations, develop and optimize administrative policies and procedures.
【Job Overview】
We are looking for an enthusiastic and dynamic full-function HR Manager to join our team and monitor all Human Resources functions.
Responsibilities include maintaining updated employee records and ensuring error free and seamless process while coordinating with concerned stakeholders.
To be successful in this role, you should have a good understanding of full cycle of HR and solid knowledge of labor legislation.
Ultimately, you will foster a healthy workplace by ensuring our HR procedures run smoothly at all times.
【Key Responsibilities】
• Handling full life cycle of recruitment and independently facilitate timely delivery of complex projects, issues, challenges encountered.
• Maintaining updated employee records related to the full life cycle of HR services and ensuring error free and seamless process while coordinating with concerned stakeholders.
• Enabling employee relations, promoting engagement (employer branding initiative, employee engagement event), providing coaching and development program to HIPO, and supporting various global HR initiatives across the organization in compliance with TCS policies and procedures.
• Stay updated with local, regional, and international labor laws and regulations, ensuring company policies and practices adhere to all employment laws
• Lead, motivate, and support team members to achieve their goals and enhance performance.
• Effectively communicate and collaborate with various departments and individuals within the organization to align goals and strategies.
• Deploy company level global policies and practices while customizing them to fit regional needs and legal requirements.
• Managing internal and external audits, ensuring compliance, and addressing any findings or recommendations.
• Driving recruitment, employee engagement, talent management and talent development activities as key focus areas
• Supporting any other duties or logistics requested by Reginal HR Head