焰28 西餐廳 提供火烤料理的Fine Dining,提供顧客靜謐,優雅的服務,讓客人享受台灣食材結合西式料理手法餐點。
https://capellahotels.com/en/capella-taipei/dining/ember-28
焰28 Fine Dining西餐副理將協助西餐廳經理管理餐廳的日常營運。確保餐廳員工提供一致且周到的服務,以維持高水準的餐飲服務。
1.為團隊成員提供具有明確願景和方向且鼓舞人心的領導力,以確保實現嘉佩樂品牌價值觀和願景,為所有顧客和同事創造令人驚豔的體驗。
2.確實地傳達期待、認可績效並產生一致的業務成果。
3.為餐飲管理相關領域的專家,提供專業頂級的顧客服務體驗。
4.透過展現嘉佩樂文化和服務理念,成為激勵同事的典範。
5.負責管理餐廳的日常運營,並確保全體成員皆遵守酒店制定的服務標準、部門政策和操作步驟。維持餐廳的品質及標準並滿足顧客的期望。
6.管理餐廳的服務流程以確保顧客從進入餐廳到離開的每個階段皆可享受頂級服務(如領檯的歡迎、點餐和上菜速度、是否滿足特殊需求、結帳以及邀約再訪…等)。
7.監督餐廳開店與閉店職務的完成,包含準備所需的備品、監控庫存、遵守標準水平並確實完成餐廳的清潔工作…等。
8.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更,需向團隊成員更新以確保顧客收到最新資訊。
9.參與招募、面試新人才和培育繼任者。
The Ember 28 Fine Dining Assistant Western Restaurant Manager assists the Western Restaurant Manager in the supervision and coordination of the daily restaurant operations. The individual is also responsible for maintaining a high level of quality and standards of guest service by ensuring the delivery of consistent and thoughtful service by the restaurant colleagues.
1. Provides inspirational leadership, clear vision, and direction to team members to ensure delivery of the Capella brand, values, and vision, to create an amazing experience for our guests and team members.
2. Communicates expectations, recognizes performance, and produces consistent desired business results.
3. Ensures and provides flawless, upscale, professional, and high-class guest service experiences as a role model and expert in all F&B restaurant-related matters.
4. Be an exemplary role model in inspiring team members through a strong demonstration of the Capella Culture and Service Philosophy.
5. Oversees and manages the daily operations of the department and ensures that all team members comply with service standards, departmental policies, and operating procedures set by the hotel. Ensures the quality, and standards and meets the expectations of the guests daily.
6. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from host/ess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
7. Supervises the completion of opening and closing duties including setting up necessary supplies, controlling stock, Par Level respected, and making sure cleaning of the restaurant is done.
8. Maintain an up-to-date knowledge of the hotel's daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
9. Participate in recruitment activities such as interviewing new talents for the departments and succession planning.
全新開幕未滿一年即獲得米其林推薦的 榕居 中餐廳,歡迎加入一起朝摘星米其林前進!
https://capellahotels.com/en/capella-taipei/dining/rong-ju
榕居 中餐廳 餐廳經理負責監督榕居 中餐廳 的相關財務營收及服務品質,維持並控管餐飲的服務及維護顧客關係。協助餐飲副總完成酒店開業相關規劃及人員招募面試。
主要職責:
1.顧客服務:以專業榜樣領導團隊,提供高品質、細緻且一致的服務體驗。
2.日常營運:負責餐廳每日營運管理,確保團隊遵循飯店標準與流程。
3.市場趨勢與策略:掌握市場動向,協助制定菜單定價與服務策略。
4.行銷內容更新:與行銷業務部及主廚溝通,定期更新菜單與活動資訊,支援餐廳推廣與行銷。
5.財務管理:準確呈報營運數據,包含損益、預算與成本控制。
6.資訊傳達:熟悉飯店活動與促銷,主動向團隊傳達最新資訊,提升顧客體驗。
7.客訴處理:處理顧客反饋與服務缺失,並確保回覆與改善迅速到位。
8..服務標準:推動團隊遵循富比士五星標準,提升服務表現與稽核成果。
9.員工培訓:主動辨識訓練需求,提升員工能力與工作表現。
10.安全與隱私:確保顧客與同仁的隱私與人身安全受到妥善保護。
The Restaurant Manager oversees the full-day operations of Plume restaurant, ensuring revenue goals, service quality, and guest satisfaction are consistently met. This role focuses on operations management, team training and recruitment, service supervision, and financial reporting.
Key Responsibilities:
1.Guest Service: Lead by example to deliver refined, high-quality, and consistent guest experiences.
2.Daily Operations: Manage day-to-day restaurant operations, ensuring the team follows hotel standards and procedures.
3.Market & Strategy: Stay informed of market trends and assist in developing pricing and service strategies.
4.Marketing Tools: Regularly update menus and promotional materials to support marketing initiatives, work closely with MarCom team and Chef.
5..Financial Management: Accurately report financial data, including P&L, budgeting, and cost control.
6.Information Sharing: Stay updated on hotel promotions and activities, and effectively communicate changes to the team.
7.Complaint Handling: Address guest feedback and service issues promptly, ensuring timely resolution and satisfaction.
8.Service Standards: Promote and maintain adherence to Forbes standards for service excellence and audit performance.
9.Team Development: Identify training needs to enhance staff skills and improve overall performance.
10.Safety & Privacy: Ensure guest and employee privacy and safety are always protected.
我們是座落於大安路ㄧ段183號的西式餐館
2018/2019/2020 米其林餐盤推薦
https://guide.michelin.com/tw/taipei/le-blanc/restaurant
提供選擇性少而美味的餐點,及輕鬆愉悅的用餐經驗。
我們希望用款待的模式來對待我們的客人,就像朋友到自己家中作客一樣。
如果你是永遠充滿活力、喜歡與人接觸溝通、責任心強、具西餐餐廳管理經驗、英文溝通能力佳,那就是我們要找的人。
起薪80K 排班式週休二日 一頭班,需配合輪調 。
In 2015 we opened a neighborhood steak and lobster restaurant in Daan Taipei. We've worked hard getting and maintaining a Michelin Plate recognition every year since Michelin began in Taipei. Now we're looking to build our team and continue on the strong start we've had.
If you are always full of energy, like to communicate with people, have a strong sense of responsibility, have experience in Western restaurant management, and have good English communication skills, then you are the person we are looking for.
Please send your resume as an attachment or in the body of your e-mail.
https://www.facebook.com/leblanctaipei/
開幕未滿一年即獲得500盤推薦,精緻高端無菜單料理,僅有14個吧台座位及兩個包廂,歡迎加入!
https://capellahotels.com/en/capella-taipei/dining/mizue
Mizue 日式無菜單料理 餐廳經理負責監督Mizue 日式餐廳的相關財務營收及服務品質,維持並控管餐飲的服務及維護顧客關係。協助餐飲副總完成酒店開業相關規劃及人員招募面試。
主要職責:
1.顧客服務:以專業榜樣領導團隊,提供高品質、細緻且一致的服務體驗。
2.日常營運:負責餐廳每日營運管理,確保團隊遵循飯店標準與流程。
3.市場趨勢與策略:掌握市場動向,協助制定菜單定價與服務策略。
4.行銷內容更新:與行銷業務部及主廚溝通,定期更新菜單與活動資訊,支援餐廳推廣與行銷。
5.財務管理:準確呈報營運數據,包含損益、預算與成本控制。
6.資訊傳達:熟悉飯店活動與促銷,主動向團隊傳達最新資訊,提升顧客體驗。
7.客訴處理:處理顧客反饋與服務缺失,並確保回覆與改善迅速到位。
8..服務標準:推動團隊遵循富比士五星標準,提升服務表現與稽核成果。
9.員工培訓:主動辨識訓練需求,提升員工能力與工作表現。
10.安全與隱私:確保顧客與同仁的隱私與人身安全受到妥善保護。
The Restaurant Manager oversees the full-day operations of Plume restaurant, ensuring revenue goals, service quality, and guest satisfaction are consistently met. This role focuses on operations management, team training and recruitment, service supervision, and financial reporting.
Key Responsibilities:
1.Guest Service: Lead by example to deliver refined, high-quality, and consistent guest experiences.
2.Daily Operations: Manage day-to-day restaurant operations, ensuring the team follows hotel standards and procedures.
3.Market & Strategy: Stay informed of market trends and assist in developing pricing and service strategies.
4.Marketing Tools: Regularly update menus and promotional materials to support marketing initiatives, work closely with MarCom team and Chef.
5..Financial Management: Accurately report financial data, including P&L, budgeting, and cost control.
6.Information Sharing: Stay updated on hotel promotions and activities, and effectively communicate changes to the team.
7.Complaint Handling: Address guest feedback and service issues promptly, ensuring timely resolution and satisfaction.
8.Service Standards: Promote and maintain adherence to Forbes standards for service excellence and audit performance.
9.Team Development: Identify training needs to enhance staff skills and improve overall performance.
10.Safety & Privacy: Ensure guest and employee privacy and safety are always protected.